Pizza restaurant, Bar & grill, Delivery service, Family restaurant, Meal delivery, Pizza delivery, Pizza takeaway, Restaurant
I just walked in here to buy a 13 inch pizza and they wanted $50 for for cheese, two kinds of meat, and three kinds of veggies. Absolutely ridiculous.For $50 I would expect a nice dining experience and like..gold leaf, caviar and truffles.You can get this exact same pizza at Mod for like $20.
Owner response
Thank you for your feedback. First off Mod is like Subway, not locally sourced or craft ingredients. Secondly our signature mediums are $29.50 or two for $40 on Monday and Tuesday. I invite you to try our pizza and then weigh in.
We generally do take out, but decided to do dine in on a Friday night.After ordering, we kept overhearing the cook complain constantly very loudly for about 30 minutes that he had been there since 9 am, multiple people had called out, he was 2 hours behind (no one told us that) and eventually, the cook got so frustrated, he left, so the front service guy had to make the pizzas for his first time.He did a great job considering the circumstances, but we found it appalling that only the manager can do refunds and yet they were nowhere to be found when the business clearly is struggling with staff.I commend the guy who took initiative to make salads, pizzas AND then do all the dishes. I wouldn’t recommend this place until they get staffing and management sorted out.You’ll likely have to wait a long time for overpriced food (even without this experience the pizza hasn’t been worth the cost, imho).
Absolutely atrocious service.At 5:30pm, I ordered one large pizza for pickup at 7:30pm.When I arrived, I was told that it wasn't in the oven yet, and that I should come back in 25 minutes.When I returned at 8pm, it turned out that they had not even started making the pizza yet.I was given an estimate of 10 more minutes to have it ready, and they would throw "some extra toppings on" for the inconvenience.I declined and asked for a refund, which I have yet to receive because apparently only "the boss" approves those.I will not be ordering from Zeeks again.I recommend anyone who values their time and money to steer clear of this place. Edit 3/7/24: After almost two weeks, I finally got my money back from this order.Tony ( who performatively responded below) never replied when I emailed him and asked for a refund, so he clearly had no intention to "make it right" as he claimed to want to.I instead had to initiate a dispute of the charge through my bank and recount the entire experience above to them.To reiterate the takeaway: ordering from Zeeks is gambling with your money and your time.
Owner response
Hi Jerome, I'm sorry about your experience last night. We had some staffing shortages which led to your unfortunate experience. I want to make it right.Please reach out to me at Ravennasupervisor@zeekspizza.com so we can get this sorted out. Best, Troy
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