Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
Food & drink
Vibe
Fried chicken
Chicken fingers
Chicken sandwich
Salads
French fries
By owner
Street View
Menu 1
Fast food chicken.I'm from the north so it's always nice getting something different. Just so you know when you GPS Zaxby's it brings you to Panda Express.I have a picture showing the location of Zaxby's. Easiest way to get in and out is at the light there.
Owner response
Thank you for taking the time to share your experience and helpful feedback about the GPS issue.We're glad you enjoyed your visit and we'll look into the location guidance for our customers.
As a frequent traveler from Illinois, Zaxby’s has become a staple when traveling through the south.Having stopped at many locations, this location has by far been the best.The food was on standard with what you’d expect from the chain.Prepared well, flavorful and a step above other fast food establishments. The time it took to receive the food was not absurdly long but did take maybe slightly longer than expected.Granted our party had a large order so we didn’t think anything of it.But the manager took it upon herself to bring us free dessert and apologize for the delay.This certainly solidified a great experience and shows this location is run with the upmost care and effort.Would strongly recommend this location.
Owner response
Gavin, thank you for sharing your positive experience and recommending our location.We're delighted to hear our team made your visit memorable, especially with the gesture from our manager.
If I could rate this location zero stars I would.I ordered two Mr.Beast meals through the app and arrived at the location in the drive through exactly one minute before the “ready by” time.I was checked out for my order and asked to pull forward while they finished my meal and that they’d bring it out to me.I then proceeded to sit in the line with my screaming baby in the back for 15 minutes.It had been more than 25 minutes before I finally gave up, and pulled my crying 11 month old out of the car to go in and see what was happening.Just to find my order sitting on a rack.Ready.And nobody bringing it out to me.I brought it up to the counter and acknowledged that it was missing a drink and then carried everything, two drinks, a bag, and my baby back out to the car alone.And to top it off, my meal was cold.
Owner response
Tia, we are sorry to hear that your order was not delivered to your car as expected.We have refunded your order and will coach are team to prevent this from happening again.Thank you for taking the time to give us feedback.We hope you will consider to visit us again soon.
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