Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
We used to like the Cobb Salads with grilled chicken, but lately they have not been made correctly.What is missing this time from both of these Cobb Salads? The egg and bacon.The employees that work on Sundays between the hours of 5 and 8pm either need to be retrained or fired.They are slow and lazy on this day and shift.I have waited for over 5 minutes during this time when picking up my online order.You can hear the employees in the back, but you can't see them.This needs to be corrected before we will come back or we will look at our order in detail before leaving.
Owner response
Sorry Matt for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
Inconsistent in quality. When good they are delicious! Chicken sandwich and fried mushrooms for me.On a good day you will be stuffed.Salads are nice sized.Fried pickles yum.There is a good veriety to choose from.Great place for family, or pick up.Try a dessert!
Owner response
Holly, thank you for the feedback! We are glad you enjoyed your visit to Zaxby's.Come see us again soon to check out our Signature Sandwich! If you would like to provide additional feedback please go to feedback.zaxbyslistens.com.
Zaxby's was awful this night.Ordered $75 worth of food.All 3 people ordering found hair in food, red in color particularly.When we went inside to talk to the Manager about this, Jakob, I asked, "Is it in policy to wear hairnets"? He replied, "Depends on the length of hair".I said "what if it's past shoulder length"? He says, "Yes, we should".Yet, no employee(s) period were wearing hairnets.The Manager was otherwise incredibly rude and disregarding of the sanitary issue.Would not recommend due to safety of food concerns.
Owner response
Sorry Greg for the negative experience.Please contact us at feedback.zaxbyslistens.com so we can correct the issue.Thank you
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