Freddy's Frozen Custard & Steakburgers

Name: Freddy's Frozen Custard & Steakburgers
Address: 9800 NE Barry Rd, Kansas City, Missouri, 64157, US
Telephone: (816) 792-9902
Price range: $
Rating: 4.20

Fast food restaurant

Location: 9800 NE Barry Rd, Kansas City, MO 64157, United States
Phone: (816) 792-9902
Price: $

Opening hours

Sunday: 10:30 am-10 pm
Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm

Food & drink

Vibe

Comfort food

Steak burger

Ice Cream

Burger

French fries

By owner

Street View

Menus and Prices

Freddy's Frozen Custard & Steakburgers menu prices 1

Freddy's Frozen Custard & Steakburgers menu prices 2

Freddy's Frozen Custard & Steakburgers menu prices 3

Freddy's Frozen Custard & Steakburgers menu prices 4

Freddy's Frozen Custard & Steakburgers menu prices 5

Add Your Review

Reviews

Man oh man 805 squad rocking in service today.
Lunch time for the ribbon shooters! Number one hot and fresh with a root beer.
Always good hot and fresh.
Will return.

Owner response

We are thrilled that you had the full Freddy's experience! We look forward to serving you again.
Come back and see us soon!

This was terrible.
We went through the drive-through and grabbed a couple of burgers.
we waited in the drive-through for over 30 minutes….
I might also add all the other Freddy’s I’ve been to have been amazing and I know what the meat tastes like..
When my husband and I both got our hamburgers out of the bag and took a bite out of it, we instantly spit them out at the same time.
You could tell the meat had gone bad.
It tasted like vinegar and fish.
I called the location and the manager Agreed to give me my money back.
She did not want to.
I told her she can have the burgers back.
I did not want them remade, they were terrible and she will see that they both just had one bite out of them (The fries were actually good). My husband took the burgers back in and an employee Yelled at him, telling him that they don’t even have fish there.
He said that he understood that but the burgers tasted like fish and vinegar so likely the meat is bad and they should probably check it.
The worker continued to yell at him, telling him that the Meat is not bad And that they do not even have fish there so how could the burger taste like fish? He tried to explain to her that’s what bad meat tastes like and she kept arguing so he just dropped it and stayed quiet.
He asked for the manager, the manager came up and didn’t say anything just gave him his money back.
She didn’t even apologize.
When he told me the employee was yelling at him in the store.
I called back to get the store, managers name, and no one would answer the phone. Stay far away from this one

Owner response

We regret that you had a disappointing experience with us, and are glad you brought this to our attention.
Please send us your contact information securely via our website at https://ffcsb.us/nr so we can put you in touch with the local Franchise Group.

Came here for dinner! They were busy like always but didn’t have to wait long to order.
We received our order really fast too.
Got the double bacon steak burger with pepper Jack cheese.
It was really good, just wished the bacon was cooked a little longer, it was pretty rubbery. Cheese curds were good but a couple were undercooked.
We really enjoy coming to this location.

Owner response

Hi Seth, thank you so much for taking the time to leave us your feedback.
We hope to serve you again soon!

Reservations