Chicken restaurant, Caterer, Chicken wings restaurant, Fast food restaurant, Fried chicken takeaway, Meal delivery
The food was delicious but we had to wait 20 minutes when there was only one other person that was dinning inside also.The fries were warm at best but the chicken was piping hot.
Owner response
Sherri, happy to hear how we can earn more stars.Please feel free to contact us at feedback.zaxbyslistens.com to provide feedback.We are listening.
The fries are always a disappointment. The reason to pick Zaxby's over the competition is seasoned fries. I order mine with extra seasoning. They arrive with almost no seasoning, and they're kind of sad and limp.
Owner response
Jared, it looks like we let you down during your visit Zaxby's.We would love to know what we can do to improve our experience.Please contact us at feedback.zaxbyslistens.com so we can learn more.
Update: Now You only get one sauce for 5 tenders.Continue ripping people off.Ordered two 5 finger combos, no coleslaw extra fries, no salt instead.We got 4 fingers in both.Then we didn't get the extra fries.So I drove back around the order window, lady was nice, and she verified they messed up.Another lady came out and gave me the fingers and said the manager said I got 8 oz of fries, and I could only get the fingers.What? You messed up my order, and I can't even get extra fries for inconvenience.Look at the fries I got.Seriously.That is 8 oz.$22 dollars for two meals, and this is what I got? Change out your manager asap.Also, fries are always undercooked and soggy.
Owner response
Dj, it looks like we let you down during your visit Zaxby's.We would love to know what we can do to improve our experience.Please contact us at feedback.zaxbyslistens.com so we can learn more.
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