Chicken wings restaurant, American restaurant, Bar, Chicken restaurant, Family restaurant, Takeout restaurant, Restaurant, Sports bar
Very good wings and selection of sauces. It is nice you can make them to a specific level of heat. The onion rings are great. I highly recommend the place.
When getting there, we had a 30-minute wait even though they had open tables.Don't understand why.The food was ok.Our server kept getting M.I.A.when we need something.Like to put another order in or to refill our drink selection.
HORRIBLE CUSTOMER SERVICE.I’ve been coming here for years and food is always great.However, training and staffing needs A LOT of improvement.Waiter was unfriendly, very shy, lacked communication as he silently (and awkwardly) handed out our order to us on the table (we had to guess whose order belonged to who).Half of our order was wrong.Waited 1.5hrs for our food.Upon getting the manager (I wish I had gotten her name), we explained our frustration and the managers response was very dismissive and rude.When we finally got our correct/missing orders she slammed the plates on our table stating “i put in everything you asked in the kitchen, I’m done sis” and then dramatically walked away.Manager was also seen taking alcohol shots throughout this time.At the end of it all, we not once received an apology for our wait, incorrect orders, or inappropriate staff behavior.When the manager was confronted about her behavior, she impolitely and bluntly told us to leave and would “comp our bill”.We were very willing to pay and only asked to not be charged for the incorrect food brought to our table.Shame on the manager for her child like behavior, hostility, unprofessionalism, immaturity, unethical conduct, and disrespect not only towards my family and I, but to the entire customers who witnessed her belligerence, and towards the owners of Wings and Rings who she very poorly represents and “manages”.
Restaurant
2446 S Western Ave, Chicago, IL 60608, United States
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