White Castle

Name: White Castle
Address: 2711 Fern Valley Rd, Louisville, Kentucky, 40213, US
Telephone: (502) 962-8438
Price range: $
Rating: 3.80

Fast food restaurant, American restaurant, Breakfast restaurant, Hamburger restaurant, Restaurant

Location: 2711 Fern Valley Rd, Louisville, KY 40213, United States
Phone: (502) 962-8438
Price: $

Opening hours

Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours

Food & drink

Street View

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Reviews

Me and My boyfriend came here on Valentine's Day and they was awesome.
Made our corny but cute lil experience great, We loved it!

I mean, it's White Castle.
Normally the food is fresh, hot, and tasty (but with lots and LOTS of onions).
Well, my problem with this location is that my order is almost always messed up.
On this particular visit, I only ordered a few things so I could feed my son before taking him to school after a doctor's visit.
Yep, you guessed it..
they still managed to mess up an order containing only 4 items.
The slip-up wasn't that bad, I ordered a double CHEESEburger but as I pulled away from the window and gave my 8-year-old his food we noticed that there was NO CHEESE.
Not a big deal, right? Wrong! I pulled back around the drive-thru and politely told the lady that I'd just been through but my burger didn't have any cheese.
She asked me to come in.
Ugh! I was thinking "Well, I decided to use the drive-thru for a reason" but whatever.
By the time I backed up and parked she was standing at the door holding a bag.
I thanked her as I was getting out of my car and asked if she wanted the other burger back.
She replied, "No, there's just a slice of cheese in there." Then closed the door.
How rude! She was all upset like I didn't make her burger right.
So, I had to put cold cheese on a now-cold burger smh.

Don't go here.
I have been here 3 times and have the same issue.
It takes 20 to 30 minutes to get through the drive thru.
Always a staffing issue.
OWNER - close this place.
Customers - go to outer loop.
They are pretty fast.
The drive takes less time then the wait at fern valley rd.

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