Fast food restaurant, Hamburger restaurant, Restaurant
Didn’t have high expectations after reading a few reviews but after being on the road for 10 hours wanted something more than convince store food and hubby wanted a burger. Upon walking in I notice that the doors/windows were FILTHY- covered with handprints, grease, you name it.Bathroom was marginally clean so felt better.Walked up to register to see a young male with ear buds in playing on his phone.Since he just looked at me I greeted him and asked him if they took Apple Pay.He replied “I’m on break” and walked away.Nice! He said something to someone at the drive through- and another young male came over and asked me what I wanted.He also had ear buds in and I had to repeat my order several times, I assume because he had something playing in his ears. Not one single employee had on a hair net, hat, or any head covering at all.Food service violation #1- No employee had on gloves, I saw no hand washing, saw employees use their phone amd then pick up the fry scoop- and fill fry buckets then put them in bags.Food service violation #2 There was an older male (late 20’s) who was dressed differently and I asked if he was the manager and he replied yes.He also handled food without gloves or washing- after handling his phone as well. I walked out of this restaurant (to eat in the car with the dog) and felt certain that the food was going to suck and I would probably end up with food poisoning. I was shocked to find the burger very good- cold crisp toppings and warm meat on a bun.Fries were good-just the right amount of salt.Food was surprisingly good. I am still waiting to find out about the food poisoning.
Whoever owns this place needs a whole new staff who realizes that serving and bringing in customers are what pays their salaries. Twice in 3 days we TRIED to get waited on and both times totally ignored. Too concerned with drive through to wait on inside customers. We have been to this place for the LAST time!
Go there from time to time.great staff, very pleasant and friendly. Keep up the good work, ladies and gentlemen (guys, gals),You are making a difference.
Restaurant
5065 Normandy Blvd, Jacksonville, FL 32205, United States
Mexican restaurant
1265 Lane Ave S, Jacksonville, FL 32205, United States
Restaurant
7200 Normandy Blvd #12, Jacksonville, FL 32205, United States
Southern restaurant (US)
5002 Kerle St, Jacksonville, FL 32205, United States
Buffet restaurant
1201 Memorial Park Rd, Jacksonville, FL 32205, United States
Sandwich shop
6830 Normandy Blvd, Jacksonville, FL 32205, United States
Southern restaurant (US)
5310 Lenox Ave suite 1, Jacksonville, FL 32205, United States
Chicken restaurant
649 McDuff Ave S, Jacksonville, FL 32205, United States
Japanese restaurant
3620 St Johns Ave, Jacksonville, FL 32205, United States
American restaurant
5516 Normandy Blvd, Jacksonville, FL 32205, United States
Breakfast restaurant
1171 Edgewood Ave S, Jacksonville, FL 32205, United States
Restaurant
1173 Edgewood Ave S, Jacksonville, FL 32205, United States