Captain D's

Name: Captain D's
Address: 6550 Normandy Blvd, Jacksonville, Florida, 32205, US
Telephone: (904) 781-2727
Price range: $
Rating: 3.70

Seafood restaurant, American restaurant, Family restaurant, Fast food restaurant, Fish & chips restaurant

Location: 6550 Normandy Blvd, Jacksonville, FL 32205, United States
Phone: (904) 781-2727
Price: $

Opening hours

Sunday: 10:30 am-10 pm
Monday: 10:30 am-10 pm
Tuesday: 10:30 am-10 pm
Wednesday: 10:30 am-10 pm
Thursday: 10:30 am-10 pm
Friday: 10:30 am-11 pm
Saturday: 10:30 am-11 pm

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Reviews

This worst-case experience! The food was dry and old as if the fish were cooked again for consideration freshly cooked.
When asked if there was fresh fish being cooked at customer request, she screamed loudly at the cashier.
When I tell This worst experience ever!!!! The food was dry and old as if the fish was dropped to consider freshly cooked.
When asked the cooked in the back about fresh fish being dropped, she yelled loudly as the cashier.
When I tell you every customer placed orders, including myself waited over an hour or longer.
No, courtesy or communication to inform us about the wait, very disrespectful and inconsiderate.
I have never experienced this type of behavior in the restaurant business.
The solution to short staffing is to pay the workers what they’re worth and sometimes even then, these folks still don’t want to work.
It’s ridiculous.
That all customers placed orders, including myself, I waited for more than an hour or more.
No, courtesy or communication to inform us on the waiting, extremely disrespectful and thoughtless.
I have never experienced such behavior in the restaurant industry.
The solution to the labor shortage is to pay the workers what they're worth, and sometimes even then they still don't want to work.
It’s ridiculous.

Owner response

Davis, oh no! That doesn't sound like the experience we expect for our guests.
Please go to https://www.captainds.com/contact-us/ and provide us with some details and someone from guest services will reach out ASAP.

This place has gone down hill fast.
They are constantly out of something every time we go.
This time vinegar and parts of our order were not given either.
We ordered 2 4 piece chicken dinners and half of the chicken looked like nuggets.
For how much you pay for this food I am really disappointed… I like the food and that’s why I keep going there but I’d rather go somewhere else for the price I’m paying.

Owner response

Karla, we're so sorry we fell short of a great time.
This gives us a better understanding on what we can improve on.
If you want to share more details, please email us at https://www.captainds.com/contact-us/

Hadn't been here in awhile.
Took a lil bit to get my food but not long at all.
It all came out hot and fresh.
The staff was nice and polite.
Definitely will be back

Owner response

Welcome back, David! We love hearing you enjoyed our food and service.
We hope to see you back soon for more eats 😋

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