Wendy's

I visited this location after placing an online order.
The app stated that I would receive a "free medium fry" with a purchase.
However, there must've been a glitch in the app.
I figured as this was something small, that the cashier or manager would be able to honor this once I arrived when shown proof.
Boy, was I wrong.
The manager Cheonna had a very nasty and unprofessional demeanor.
I calmly asked her why wouldn't she honor the promotion that they are offering online, she basically said it's not her problem that the app isn't working and that she has very minimal knowledge of how it works.
For the love of God, it was a medium fry, I'm sure you'll eat and waste more than that hourly.
I asked her if her GM would handle customers in such a way and she boldly exclaimed, "Yes"! At the very least, while the workers had time to dance and play around , I would have expected my order to be hot.
I usually visit this location regularly, I however, will go out of my way to visit another location where the workers provide at the bare minimum, "good" customer service.
Cheonna, the manager, needs upper management to invest basic customer service training for her.
If she's the face of your company, you'll need to reevaluate!

Food was enjoyable but for the price and the wait time lackluster.
Doesn't have a Wendy's app you can use either

I HIGHLY SUGGEST NOT GOING TO THIS WENDYS.
Black woman working on 5/15 2024 at 12:16 am was extremely rude.
Slowest worker ive ever come across and I’ve done over 2000 deliveries.
This is the second time I’ve been to this location and she was working both times and beyond rude.
I would never eat here and only come here for deliveries.
Stay away from here.
If she takes care of the food half as good as her attitude I wouldn’t feed it to my dogs.