Wendy's

Had the baconator meal right before they closed, and it didn't disappoint.
I was perfectly satisfied.
Dave's patties are always top-notch, i haven't had a bad burger yet.
One thing I didn't know about Wendy's is the salsa packets.
I had no idea they had packets of my favorite salsa.
I also didn't know about their foundation.
This is a great place to come for a quick bite.

Customer service from the drive thru cashier was very very unacceptable.
I asked for a minute while I was getting my order together from my family.
The cashier Said, I'm on a timer, I suggest you come inside if you need time.
My response was I understand, I just need a few seconds, it's only been like 30secs since I pulled up.
The cashier said you just need to come inside if your taking this long.
So I came inside asked to speak to a manager, I spoke with Juan.
I asked the manager If this is the type of customer service they offer.
He did offer to take my order, but at that point.
It's hard to trust with that low level of service from the staff

I have obviously been a patron here most of my life as a Hayward resident and I usually leave good reviews, I'm not on here trying to take businesses down buuuut when a good customer is being mistreated it's time to be called out.
The female manager took my food AND my receipt because she did not believe that they had forgotten my food, that's fine, here's my bag, and my food, but don't get upset you messed up and take forever to give me my other food you forgot.
Now, by this time, my entire order is cold.
When I politely ask what the issue is, she said she didn't speak English, which is fine, I speak Spanish.
Then, this is where I get frustrated it's now taking long in the drive through to get the food I was missing, as she is speaking Spanish she says she doesn't understand me still but everyone else could.
So I asked for her name, and she refused.
With no receipt and cold food, this is all I could get, a picture.
This was a very upsetting situation for an honest customer with a car full of children, totally unnecessary.