Wendy's

I placed a mobile order ahead of time and when I showed up to pick it up the manager said there wasn't any mobile orders.
I pulled up the app and double checked that the location, date, and time were correct and lo and behold it was all correct.
I showed the manager my digital receipt that proved that I had already paid for my food to be prepared at that exact time and date and at that exact location and the stupid manager just looked at me with dead eyes and said, "there's nothing we can do".
Genuinely one of the worst fast food experiences I've ever had.
I literally showed him the proof in my hands that I paid for them to make me food and this awful manager just simply refused to make me the food that I already paid for.
Genuinely horrible experience

Went through this particular Wendy’s on a random week night and they just happened to be really busy.
There was a mix up with the car in front of me which lead to several cars, including myself, having the wrong order.
I was able to pull around, walk in and speak with the associate at the counter.
He apologized for the mix up, stated he would need a manager and got them for me.
The manager was super friendly and immediately jumped into action to get us the correct food.
They also let us keep the frosties from the mix up order! How kind! I was very impressed with the positive attitude and attentiveness given the fast paced environment. Over all: mix ups happen! It’s fast food and fast paced environments have little things go wrong all the time.
I’m super grateful to the crew working on 04/10/2024 for the kindness and care for my situation.
The food was also *very* good and handed with care even though it was rushed.
The crew here deserves all of the stars but I can only give you 5!

My experience was not good.
First off ordered my food of course.
Bacon cheeseburger meal which was $ 12.50.
another bacon cheeseburger just the burger $ 8.50.
Okay received my food I did order a double stack but wasn't charged for it and it wasn't in the bag.
Fine thats not my complaint my complaint is went home with the food and no no bacon on either one of the hamburgers.
I called them and was told how do they know for sure there was no bacon.
Food was not okay and is pricey.
I usually don't write reviews but if you pay for something that what you should great and I know it's fast food and standards are great.
But I did pay for something I didn't get and when I called they treated me like I was just wasting there time.
No you actually wasted my time and ripped me off and didn't take accountability..I'll never return.
You definitely need to keep grub hub because that's were your employees are paying attention too.