Fast food restaurant, Hamburger restaurant, Restaurant
Food & drink
Vibe
Chicken nugget
TenderCrisp
Comfort food
Baked potato
Poutine
Burger
Marmalade
French fries
By owner
Street View
My grandson, my mother and I enjoyed the food. Nice and hot. The associate wasn't unpleasant, neither was she pleasant. No smile.She looked annoyed. No one was in the lobby and maybe two cars in drivethru. We all were waiting. I order around 316 pm and received my order around 347 pm. The grill worker took an order out to a waiting car instead of one of the others.
Nobody in line in front of us, food was incredibly slow coming out..our fries were room temperature at best as soon as we got them..had to wait longer because they forgot a frosty...I'm pretty sure they overcharged me but they didn't give me a receipt..
I ordered a burger and 4 nuggets through the mobile app and picked it up through the drive-thru.I got back to work and opened the burger to see a long hair stuck between the 2 patties and melted cheese.I drove back to the restaurant and asked to see the manager.A lady with long hair that wasn't in a hair net spoke with me and then called for the actual manager who made a half attempt to apologize for the hair in the burger.She asked if I wanted them to remake it, which I declined.I never want food from there again.I asked for a refund which they said I had to go through the mobile app to get the refund since I ordered through the app.I am extremely disgusted by food and their attitudes toward how they handle the situation.
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