Wendy's

This Wendy's on south university is the worst restaurant in the city of LittleRock.
Poor customer service and management at this location.
The employees presentation from the drive through windows to the counter inside of the restaurant is disgusting.
They never get your order right and argue with telling customer they were wrong about their order.
The whole restaurant needs new staff and management.
Hire individuals that take pride in there work and willing to provide great customer service instead of hiring someone that just wants a job.I will never eat at this place again.

Today I had the Dave's double combo along with some nuggets.
Everything was pretty good.
The patties were a bit bland but otherwise they were fine.
The service was slow before I got to order but I did get my food quickly after ordering.

Place a mobile app order, so it’s Saturday I know it can get busy.
I waited about 15 to 20 minutes before arriving, I get at the counter 2 female staff was standing there.
So one was purchasing some sugar cookie or should I say a sugar cookie, Couldn’t get our bank app to work.
The other Female staff decided she would pay for that cookie, All of 10 minutes of me, standing there the female staff act As if she was lost, Confused, and unprofessional, then had the audacity to ask me are you ready to order now? Really !!!!!! I told her I had a mobile order for pick up, The order was processed.
It took out all of three minutes to try to find the order in the system.
I asked to speak to the manager.
The manager told me they have no control and when they put the orders in I didn’t want the order cause I have to wait on it, But I went ahead and waited and accept the orders because that’s what my girls wanted to eat at that particular time.
I get the orders we make it home and lo and behold they left the burger out of the order so I proceeded to call back to the restaurant.
It took four times for me to call before I actually got in contact with the manager.
Stated to the manager that I was not coming back up there but you all screwed.
My order up.
Had me waiting for order that should have been already ready for me.
I proceeded to tell him that I will make it a point to speak with the general manager corporate to find out.
What can they do to fix this problem he proceeded to tell me if some mobile order, they don’t fix the order until you are in the building standing in front of the counter..
so I asked him what is the point of doing a mobile order if I have to be in the building that is something that you need to bring up to your district manager general manager corporate manager this is the issue that’s creating a lot of problems as I read the reviews I see I’m not the only one that’s having these issues if Wendy can’t fix the problem, then I’ll take my business somewhere else.
If any of the managers from Wendy’s, leaving corporate will like to reach out to me and speak with me directly.
I’m willing to meet with them at their location stores, and for my opinion