Papa Johns Pizza

It was Papa John's delivery so we weren't expecting a lot.
We got a pizza with mushroom pepper and sausage, it was meh but for cheaper delivery pizza on a weeknight it's ok.
The wings were a mistake, which I kinda knew when I ordered but I figured I would give it a try (hot and honey chipotle ).

The delivery driver for tonight (6/17/2024) was WONDERFUL!! But the "supervisor" as she called him was horrible!!! I placed an online order and because it was a bigger sized order being paid with cash, he deliverately LIED about calling to confirm my order!! I have NEVER EVER EVER not paid for my order when I place an online order.
But for the "supervisor" to say that he called but the call was not in the call logs and to just cancel my order IS NOT ACCEPTABLE!! How do you expect to make money that way as a company?!?!? Thank you to the lady who answered the phone and went ABOVE AND BEYOND TO GET MY FOOD MADE QUICKLY AND ALSO TO DELIVER MY FOOD PROMPTLY!! YOU DESERVE A RAISE AND SOME PRAISE AND SOME MORE GIRL!!! AND SHE WAS SO POLITE! I HATE that I didn't get her name to be able to compliment her to the higher power when I call them but they will know who she is!! Thanks Love you're such a wonderful worker!! 💕 💕

Placed my order 3rd party.
Called by delivery service and PJ did not have 2 ltr drinks.
Called PJ direct...manager asked if she could deliver it the following day.
I was in town 1 night on business..I told her that and she hung up on me.
No refund for drink and I prepaid a tip.
Absolutely horrible customer service.
I spent 30ish dollars on a large pizza and no drink...and couldn't get a refund .