Fast food restaurant, Breakfast restaurant, Cafe, Candy store, Coffee shop, Convenience store, Gas station, Hoagie restaurant, Sandwich shop, Tobacco shop
Food & drink
Vibe
Comfort food
By owner
Street View
Menu 1
Menu 2
This Wawa is the lowest on the totem pole compared to other locations, even outside of VA.I frequent this one because I live in the area and really love Wawa as a franchise, however, the customer service here is near non existent.I’ve ordered curbside several times and ended up just walking in to get my order after waiting for 10-15 min after putting in the parking spot number on the app.My recent (curbside) order was pizza.When I went in to get it after about 15 min of waiting in my car the staff member behind the counter where my order was sitting confirmed it was a curbside order and that it was mine.If curbside isn’t available or hard to manage during a rush or because of low staff then it shouldn’t be made available in the app.No apology was made for not bringing it out or anything.Not only that but my order was incorrect.It was supposed to be half and half but they just put all the ingredients on the whole pizza.The lack of quality service has been too consistent compared to the consistent good quality service I’m used to from WaWa.
Salt and pepper or any other spice should be on the omelette or scrambled eggs and should be spread equally so you don’t get burned by it.Throwing it like that on top of the veggies is very unhealthy and unprofessional..I had the same problem in Wawa all over Virginia not only this store. P.s.The picture was taken after having some of the food, it was much worse than the picture.
I have gone here multiple times, and 3 for 3, orders to their Hot foods counter have ended quite poorly, with me making an order and not getting what I ordered, or even being advised that what I ordered is unavailable. The computer system needs to be improved so that people know when something is out of stock before ordering a buffalo chicken wrap and getting 3 chicken tenders instead.
Caribbean restaurant
7653 Granby St, Norfolk, VA 23505, United States