Restaurant, Breakfast restaurant, Cafe, Fast food restaurant, Health food restaurant, Juice shop, Sandwich shop
Food & drink
Vibe
Smoothie
Burrito
Wrap
Juice
Sandwich
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
I ordered a buffalo chicken wrap and they only put maybe like two drops of buffalo sauce in it… It tastes like plain white chicken and has soggy lettuce.I used to love tropical smoothie but they’ve gone downhill the past few years.
Owner response
Lex, we are very disappointed to see we did not meet your expectations or, quite frankly, our own.It is our desire that each guest has a 5 star experience with us and when they don't, we want to see how we can improve and make things right; with that in mind, can you go https://bit.ly/37hBUr4 and provide more details so we can make this right.
They need to clean out the refrigerator or get a new one.Every time I order warm food like the breakfast wraps the food taste like freezer burn.Happened again today it has the WORST after taste.Please fix this issue.I had the Eggs, cheese and bacon breakfast wrap.
Owner response
We're sorry for the mix-up, Cierra.Order accuracy is crucial to us, and we're investigating what went wrong to prevent future errors. By visiting https://www.tropicalsmoothiecafe.com/contact/ and providing your contact details, we can make this right.
Everything I ate up until this point has been delicious.But today I wanted to try the Jerk Chicken wrap, and it wasn't nothing jerk about it.It didn't have any heat, nor was the taste pallet close to anything jerk, it tasted more like bbq sauce.It just wasn't what I expected at all, everything else was good
Owner response
Kevin, we are very disappointed to see we did not meet your expectations or, quite frankly, our own.It is our desire that each guest has a 5 star experience with us and when they don't, we want to see how we can improve and make things right; with that in mind, can you go https://bit.ly/37hBUr4 and provide more details so we can make this right.
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