Asian fusion restaurant, Asian restaurant, Fast food restaurant, Health food restaurant, Rice restaurant
Food & drink
Salad
Beef
Hot pot
Teriyaki
Dumpling
By owner
Street View
I went in it was busy they made me wait like 20 minutes to just order that was fine my problem is that I've came to this waba grill many times and they always make it difficult when it comes out to using the waba grill app system I showed the guy and it said that It covered it but he refused to accept his mistake and then on top of everything after I got my order he got it wrong and refused to fix the mistake again honestly this waba grill has terrible customer service I wish they would just give all there employees training because they need to learn I mean it clearly says in the app that it covers it and then they still refuse to accept there mistakes it's ridiculous.
Owner response
We're really sorry to hear about your experience, Steven.We always aim to provide top-notch service, and it looks like we missed the mark.We'd love to hear more about what happened and how we can make things better.Could you please reach out to us at www.wabagrill.com/contact-us? Thanks for letting us know!
It was so good I can only take pictures of containers lol dumplings was 10/10
Owner response
Kiki, thank you for stoppin’ in! We appreciate you sharing this wonderful review about our Ontario location.Make sure you check out our grilled seafood bowl next time!
Food was good.But the smell in this place is horrendous.They need to do a better job at upkeep.Love waba but idk why the places smelled so bad.
Owner response
We're sorry to hear about your experience with the smell in our restaurant.We take cleanliness and upkeep seriously at WaBa Grill.Your feedback is valuable and we'll definitely look into this.We're glad you enjoyed our food and hope to provide a better atmosphere next time.Please share more details at www.wabagrill.com/contact-us.
Hamburger restaurant
701 W Holt Blvd, Ontario, CA 91762, United States