Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Food & drink
Vibe
Comfort food
Burger
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
Racism **^* Discrimination ***** I did a mobile order here.I picked it up and we ate in the car.I went back in to use the restroom and i asked the big tall guy in the front for the code.He stated lying saying the bathroom don’t work.And I said there no sign on the door he said oh yeah it broke.Clearly it’s not.Not to long after I seen a Hispanic lady go in so I was curious so I went to see and they let her in the bathroom.
Owner response
Hi Vienna.Thank you for your feedback.We take comments like yours very seriously and would like to investigate this further.Please contact us at https://www.heyjackbox.com/ so we can gather details and respond to you personally.
I got the buttery bacon Swiss burger.I didn't especially care for it.The fries were ok and the shake was good.The guy at the drive thru window was very nice.
Owner response
Hi Jeanine.We always want you to get your money's worth and enjoy a great experience.We hope you'll give us another chance to meet your expectations.
This is the 2nd worse Jack n the Box I've been to.They are either closed when it clearly says 24hrs.Or they don't have tacos.I wouldn't have given them a bad review unless it's happened on several occasions.This store sucks and I'd rather drive 10 miles out of my way for better service.
Owner response
We're sorry you weren't able to order the options you wanted, Chrystal.Our menus should be updated and we should be prepared to serve your Jack favorites.We will look into this and let management know about your concern regarding our operating hours.Can you reach out to us at https://www.jackinthebox.com/contact? We appreciate your feedback.
Hamburger restaurant
701 W Holt Blvd, Ontario, CA 91762, United States