VIPS

We were there two times, first time was perfect.
Nice food for a nice prize.
So a few days later we went back.
The second visit we had to wait a long time for the food, but ok it was very busy.
But when the food came, we got the starters and main dishes at the same time, not what we wanted but ok.
When we tasted the food, everything was cold.
Terrible.
Of course we complained.
They apologized and would make it ok.
For the inconvenience we got the starters for free which was nice of them.
The Iberian croquetas were still not ok, everything was overcooked because it has been made hot in the microwave.
Three of them were frozen in the middle.
We tasted three from the first cold dish, so they had to fry three new ones.
The other dishes were all heated in the microwave, taste was not good.
We have been many times to VIPS and it was always very good, also the first time we went to this VIPS it was good.
If I ever go again and the food is cold, I just will be paying the drinks and go.
Because they just heat it in the microwave and it doesn't taste good at all.
Pictures are from our first visit.
For the first visit I would have given 5 stars, second visit 1 star.
That's why I gave two.

Service was friendly, but the food was disappointing.
The Oreo shake had a weird side taste to it, the bacon wasn't crispy and generally the food wasn't worth the price.
The wings were good, though.
Also, we were given the lunch menu despite it being 18:30, which made ordering appropriate dinner dishes complicated.

Our visit to VIPS Sol was very disappointing.
My friend and I were ignored the entire time, as if we were invisible, especially by a waitress named Catherine.
She didn’t speak English and kept addressing us in Spanish, even though it was clear we didn’t understand.
It took forever to get a simple brownie with ice cream and a smoothie.
Despite there being no line, we had to ask for the bill more than three times, and eventually had to go to where they were making the dishes to ask for it ourselves.
I do not recommend this place to tourists at all.