Tropical Smoothie Cafe

This location is way better than the one on Skibo Road for some reason the staff are older and super friendly and always have something to say to bring a little humor to your day.
They usually remember your phone number your name and exactly what you order on The regular

Owner response

For such a bright interior, the atmosphere sure was dismal.
The staff seemed extremely dissatisfied and unhappy.
It took them so long to acknowledge me that I almost left and I wish I had! The discontent was palpable.
My smoothie was made quickly but it tasted like what I imagine dirt near a fruit tree would taste like.
I’ll stick to Smoothie King!

Owner response

I normally don’t give reviews unless i had an amazing experience or the worst experience.
Yesterday during my lunch break, I had went to the tropical smoothie near Owen Drive and I had the most nastiest experience ever.
I had witnessed one of the workers spill bacon on the floor and proceeded to put it on someone’s order.
After witnessing something like that with my own eyes, I found that highly disgusting and unsanitary and I will not recommend that place to no one for the fact, I wouldn’t want anyone else eating at an establishment where there’s food picked up off the floor and spent it with their hard earned money.
On top of the fact that another person had witnessed the problem and decided to call her out and the work then proceeded to be very unprofessional and cursed back at the customer with racial slurs.
So not only was it nasty service but all so unprofessional service.I chose to go to owen Drive location with a coworker only because it was closest to us from work but the one place that never disappoints me is the location on Skibo rd which is closer to my home so I do go there more often than the one on Owen drive.
After all of that I didn’t even want the food I through it away and I was scared to ask for a refund because I didn’t want to get fussed out by the worker and cause another scene.
But the workers at Skibo rd never have disappointed me and always try their best to make sure your order gets out in time.
I really do appreciate the service and please never let the good people there go.

Owner response