Sandwich shop, Caterer, Deli, Fast food restaurant, Takeout restaurant, Restaurant, Salad shop
I and my wife had a couple of sandwiches at this place.The place is clean and service was really fast.The restroom had a numbered lock and was clean.We got the Italian sandwich and the BBQ chipotle chicken sandwich and both were perfect as per Togo’s sandwich expectations.
Owner response
Hi Suvadeep, Thanks for posting and for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service, cleanliness and delicious food.We look forward to providing you and your wife with more great experiences in the near future.See you soon!
Once upon a time, in very recent history, I used to enjoy coming into Togo’s for the personal touches each sandwich artist would add into my handmade sandwich.He or she would artfully craft my meal as we chatted, taking care and asking for clarifications as they worked; “is that enough mustard?” Now there is a cold and faceless kiosk where I must place my order, after which a worker slaves away silently completing ticket after ticket. To say I am disappointed is an understatement.For what the sandwiches cost, having to place the order myself is infuriating.This is unacceptable.I don’t know that I ever want to come back, which is a shame because Hot Pastrami is life.
Owner response
Hello Lindsay, Thank you for the rating! We're very sorry to hear you had a disappointing experience.We hope to see you again soon.
Arturo is a nasty wiseguy who tampered with my sandwich because he didn't like me. One large sandwich was a greasy mess and the mini sandwich had so much PEPPER on it it's inedible! I didn't even ask for extra PEPPER and look at the picture. A person that would do this that is so evident what did, I have to wonder what he did to the big greasy messy one.I can't even eat anything.Over $30 down the drain. Togo's has really gone down hill and I can't even go there anymore now. Luckily I did find that Jersey Mike's Subs are great.But would have preferred to have the choice to go to Togo's as well, but Togo's is too disgusting now. Plus it was delivery, I specifically said to NOT knock on the door and to call when the person arrived.What good is putting in instructions if they don't READ, follow instructions and knock anyway and disturb the entire house?!?! Togo's was one of my favorite places once and now it's too disgusting in to even eat there.
Owner response
Star, Thank you for letting us know about your recent experience.We pride ourselves on maintaining the highest quality standards for our customers but we didn't measure up.Your satisfaction is important to us and we would appreciate the opportunity to learn more about your experience.Please send us a note on www.togos.com/contact-us.
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