The Projects Restaurant and Lounge

LOVE THIS PLACE!!!! Never any complaints.
Meri the bartender is always super sweet and has a dope soul! Also Mussa is always on point with the hookah.
I will always return for a hookah and drink.
Food is also always on point.

Two of my friends and I came to this establishment and the service we had was awful! The waitress checked on us one time throughout the night and when it was time to pay, we had to flag her down through two other servers.
Our table wanted to evenly split the bill 3 ways.
She ended up charging me for ALL 3 people plus charging them separately.
She then informed me of the mistake and said she reversed the charges.
It has been a week and she in fact did not refund anything.
The ‘manager’ called me and said he’s had to reach out to the bank but since it was after 5pm when we spoke, he’d have to call them the next day.
But he assured me that I’d hear from him.
No response for two days.
On top of that, someone by the name of Pan Robinson FOUND me on Facebook and practically threatened me due to the review I left.
I will be reporting this behavior as well.
Stay away from this business. ***Update*** I spent three hours in person trying to get my money back, but the owner couldn’t even conjure up $123 to refund me from their cash app OR the register.
How are you in business and you don’t even have $123 to your name?!

🥂 GREAT VIBES, AMAZING FOOD 😋, & WONDERFUL SERVICE EVERY TIME I COME HERE!!! 🩷 This is one of my favorite lounges to go to, because I'm never disappointed!!! 🥰 The staff is always so professional & takes really good care of their customers!!! 🥹 & the music 🎶 is always on point!!! 💃🏽🕺🏽

Owner response