Fast food restaurant, Breakfast restaurant, Caterer, Chicken restaurant, Delivery service, Family restaurant
Today was the worst experience Iâve had at this location.This location has always had minor issues in regards to their customer service at the counter but today was ridiculous!! I come in around 10:15am to order breakfast when I get to the counter and order the other cashier (Nakia) that was standing in the back started telling the cashiers to suddenly stop breakfast and stated their food was frozen and there was nothing that could be done.(With a heavyyyy attitude ) so then the gentleman at the counter starts asking what can they do to help and again Nakia says we arenât doing anything order something else.So I asked for her name and she replies âwhy, whatâs your name.What you need my name for.Do you want my Instagram too.â SUPER UNPROFESSIONAL.Even the guy beside me was like âoh wowâ.I then asked for a manager , and was told âthey werenât going to get a manager.So I proceeded to order from the lunch menu.And as I waited on my food , I called corporate.In the midst of me standing to the side the girl cashier Nakia goes and gets the on duty officer to make me leave .For what reason I donât know .The officer comes up and he was like , you arenât doing anything so I canât make you leave and honestly I have no reason too so he allowed me to finish calling corporate .This was even more unnecessary because I literally wasnât doing anything !! At that point the manager came out front and asked what was going on.He was respectful , but his team not so much.It is unfortunate because I come to this location and every morning and Iâve never had exceptional service here but this by far was just TOO MUCH.I really hope this is handled sooner than later because out of every chick fil a I have been too this location by far is the worst in customer service overall.The manager ridge seemed helpful and as if he was going to address the situation but I sure hope so ! I will follow up because there are other coworkers of mine who have shared complaints about the current team that is there .By the time I left my food was cold .
This past weekend I was in town for a conference.So, I was looking for some breakfast.I went to this location to get some breakfast and when I got there at 8:55 it said on the door that they open at 9:00.Cool, I donât mind waiting 5 minutes.Well, finally at 9:05 they opened the door.Still, no big deal.Well when I order with the other customers we stood around forever waiting on our orders.The lady beside me said something about how long it was taking.The lady said very rudely, we just opened at 9:00 and we donât start cooking until then.Most restaurants start cooking before they open.I got my breakfast and left.The next day, I went back due to not having anywhere near there to eat.I got there at 10:00.The line wasnât that long, but was taking forever.Around 10:15 and I was still in line.The lady behind the counter screamed they are no longer cooking breakfast and what they have left was it.There was still about 10 people a head of me, so I just left.This has to be the most ridiculous chick fil a I have ever been to.Very rude staff and not professional at all.Never once did I hear my pleasure or even a âyouâre welcomeâ.For people who are not from around this area and just wanted to try the chick-fil-a experience, this location is giving the other restaurants a really bad name.
One of the worst chick fillets i've ever been too.Customer service was horrible, Food was four quality, and there was no sense of urgency.There was no leadership on the floor.The associates were more into their conversations. Then doing their job.Out of eight people only one person was working which made no sense.Again one of the worse chick fillets i've ever been too.Also one of the worst dinning rooms i've ever seen in chick fil.
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