American restaurant
Originally I wanted to give this place four stars.I had their The Big Meat Up, and my companion had Bacon Mushroom Swiss Burger.They tasted pretty good except both were too salty.I could live with that and would have given 4 stars.But the following incident seriously upset us. It was about half an hour before they closed.My companion ordered a cappuccino to go.The cashier, who was a young girl, took the order.Two customers came in, she helped them first, which was fine.Then she seemingly proceeded to make the cappuccino for us.It took really a long time and we could hear the milk being steamed several times.We have no idea what she was doing because she went back and forth many times.Finally we got up from the table and stood in front of the counter waiting for the cappuccino.We could hear something like scooping milk foam so we thought that must be ours.She saw us, put a lid on the coffee cup and handed to my companion.We thanked her, she said nothing back, and we left. When we got back to our place, my companion opened the lid and it was a black coffee with no milk at all.What had she been doing the whole time? If she didn’t know how to make cappuccino, why didn’t she ask for help? Her knowingly handed us a black coffee instead of the cappuccino we ordered was unforgivable.My companion paid for a cappuccino with nice tip and got a black coffee he didn’t like.Is that how you run your business?
Food is pretty tasty.Had a few items and they've all been pretty good.Downsides are long wait, 20-30 min., and mediocre customer service.Will try again and call ahead to hopefully improve score.
placed a big order given a time to pick up food was not ready at that time we showed up lady behind counter gave our driver a hard time about not enough time to make it and blamed other customers wait time on us probably will not be back
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