American restaurant, Bar, Bar & grill
Food & drink
Vibe
By owner
Street View
Menu 1
Menu 2
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Menu 5
We visited the Dugout 3 years ago and couldn't even finish our food.The atmosphere, service, and general feeling of the place.was not appealing.So when we were invited tonight with a neighbor whose granddaughter wanted to sing Karaoke, we were reluctant but went to support.WOW, WHAT A DIFFERENCE - the place is clean & welcoming.The manager, Mike, visited the table and made a general conversation.We ordered food and were all incredibly impressed.The smash burgers were seasoned well, and the crust was perfect.Brioche bun and fresh lettuce and a crispy tomato were sooooo good.I was actually sad I couldn't finish it.The fries are fresh cut skinny and yummmyyyyy.We also shared the fried mushrooms, and they were great, too.I surely didn't expect the place to do a 360, but we will definitely return.I will say it is a sports bar and grill that is open late so after dark a different kind of crowd may arrive.We did leave at 9 pm. Giving the local establishment another chance was well worth it.
My family and I ate lunch here a few weeks ago and sat outside.The food and service were good, but what really made an impression was how the manager fixed a problem with our payment.Our card was accidentally charged for another table’s bill as well as our own.When I called, the manager took it very seriously and got to the bottom of what had happened quickly so he could refund the money.I appreciate it how he handled the situation, and I am sure that we will eat there again!
Derrick is the bomb! Food was off the chart & drinks were perfect! But the best part was interacting with Derrick our Bartender! Come on in and say hello and that Donna sent you.
Buffet restaurant
2530 Chimney Rock Rd, Hendersonville, NC 28792, United States