Restaurant, American restaurant, Bar & grill, Diner, Family restaurant, Hamburger restaurant, Steak house, Traditional American restaurant
Food & drink
Vibe
French fries
By owner
Street View
Menu 1
Menu 2
Menu 3
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Menu 5
Alison was a terrific waitress, very attentive and friendly.Food was fantastic, great flavor and generous portions.Always good eating in the neighborhood
We were crammed into a small area that was over loud..we weren't provided all of the menus containing all of the specials.I had to bring them up on my phone and then they finally produced them.Food was Luke warm after waiting far too long to get it.The proof was when they brought a second serving of all you could eat and it came out within 5 minutes with red hot fries.NO reason they couldn't and shouldn't have done the first time.They should strive to do better.We were disappointed in the overall product.The best thing we had all night was the spinach artichoke cheese dip with chips.Because it was Hot and hard to screw up chips.
Owner response
We're sorry Mark for the disappointment with your experience.If you would like to share any additional feedback and receive follow up from our franchise, please copy and paste this link into your web browser so we can get just a little more info and we will have the Hendersonville Applebee’s franchisee follow up with you: https://empli.fi/cs/ap87300175
Starter off bad.Came in at 12:42pm.Yes I understand they were busy but still didn't get any drinks or anything until 12:59.During this time I oberserved the manager with either a female bartender or she might have been another manager come out of the restroom together.Really??? The restaurant is slam packed and the male manager and female bartender in the bathroom together??? Finally a super nice server came over and said "I don't know where your server is, so I'll serve you" he was extremely polite and nice but still took almost twenty minutes before we were greeted.The rest of the visit was great.The manager on duty needs fired he is not in control of the restaurant and has no clue what's going on because he's busy entertaining females in the restroom.
Owner response
Joshua, we are so sorry to hear about your visit with us.Letting our guests down is never our intention.We'd like the chance to learn a few more details and follow up with you in the next few days.Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap85766509
Buffet restaurant
2530 Chimney Rock Rd, Hendersonville, NC 28792, United States