The Cheesecake Factory

Name: The Cheesecake Factory
Address: 5335 Wisconsin Ave NW, Washington, District of Columbia, 20015, US
Telephone: (202) 364-0500
Price range: $$
Rating: 4.10

Restaurant, American restaurant, Bakery, Dessert restaurant, Dessert shop, Family restaurant, Takeout restaurant

A beloved destination in Chevy Chase Pavilion, The Cheesecake Factory offers a delightful mix of American cuisine and delectable desserts at a reasonable price range. Diners can enjoy an extensive menu, featuring crowd pleasers like chicken parma pizza and shrimp pasta, followed by their iconic cheesecake varieties. While service can vary, standout moments like attentive waitstaff, such as Jocelyn, shine through. Expect an inviting atmosphere for family gatherings or takeout; just be prepared for a diverse menu that can feel a bit overwhelming.

Contact Info

Location: 5335 Wisconsin Ave NW, Washington, DC 20015
Located in: Floor 2 · Chevy Chase Pavilion
Phone: (202) 364-0500
Price range: $$

Opening hours

Monday: 11:30 am-10 pm
Tuesday: 11:30 am-10 pm
Wednesday: 11:30 am-10 pm
Thursday: 11:30 am-10 pm
Friday: 11:30 am-11 pm
Saturday: 11:30 am-11 pm
Sunday: 10 am-10 pm

Other Business Hours

Happy hours

Monday: 4-6 pm
Tuesday: 4-6 pm
Wednesday: 4-6 pm
Thursday: 4-6 pm
Friday: 4-6 pm
Saturday: Closed
Sunday: Closed

Services

Food & drink

Vibe

Chicken sandwich

Juice

Mojito

Cheesecake

By owner

Street View

Menus and Prices

Menu 1

Menu 2

Menu 3

Menu 4

Menu 5

Add Your Review

Reviews

Went here on a Friday night mum n son time.
The food was so good! We had crab ragoon and fried cheese (mozzarella) for starters.
We both enjoyed! For dinner we had the chicken parma pizza(supper tasty) along with the shrimp n pasta dish.
Fordessert we had a strawberry milkshake and the salted caramel cheesekake...
had to get this to go 😊 our waitress Jocelyn was amazing.
So efficient and such a pleasure even with her other tables we felt like we were her only one! Great experience here. Thank you Jocelyn 🥳

Owner response

Thank you so much for this review, De-Anna.
We're glad you enjoyed our Crab Wontons, Crispy Fried Cheese, Chicken Parmesan "Pizza Style", Shrimp with Angel Hair, Salted Caramel Cheesecake, Strawberry Milkshake, and amazing service.
We look forward to your next visit.

My salad was presented beautifully.
The service was good.
The only thing that bothered me was the bus boy was spraying tables right ne t to us while our food was on the table...
I understand wiping them down but why not spray the rag, as opposed to spraying chemicals towards my food....
just food for thought! Mexican Tortilla Salald was amazing!!

Owner response

We're glad you enjoyed our Mexican Tortilla Salad and good service, Katrina.
Next time, if anything about your experience can be improved, please let our managers know so we can do our best to make it right.
Thank you for your review, and we hope to see you again soon.

The food here is good as per any Cheesecake location.
However, the service was very slow.
Also, Google said that they give free cheesecake for birthdays which is simply false.
They give a tiny little ice cream Sundae.

Owner response

We're so glad you enjoyed our good food, Christopher.
We are so sorry you were not fully satisfied with the wait you experienced and our sundae portions.
We will follow up on this with our team.
Next time, please let our managers know if anything can be improved so we can do our best to make it right.
Thank you for your review and your patience with the wait, and we hope to see you again soon.