The Bartolotta Restaurants

We went to the restaurant in Brookfield for our 5:30 reservation.
Things were quite busy when we arrived but we were seated immediately.
The waiter raved about the 40 day aged Kansas City steak.
When dinning out and aged steak is offered, I usually order it and can not remember being disappointed.
However, this steak qualified as one of the toughest pieces of meat I thing I've ever had.
My wife had a pasta dish which she was quite disappointed with.
I tried it, and said it was tasteless which she said was her same opinion. Our food was served by someone different in the wait staff.
The service became less and less as the time wore on.
It appeared that our waiter was tending to other tables in a very large area of the restaurant.
He never returned to our table again for the rest of the evening. I'm extremely disappointed in Bartolotta's as they have a big name reputation that they are incapable of providing.
I don't mind spending $175 for cocktails and dinner.
HOWEVER, it wont be at Bartolottas again.

I and my husband had an incredible experience at Bartolotta.
We were visiting Milwaukee for our babymoon and we found this place.
We love experiencing 5-7 course meal in new restaurants every time we travel and Bartolotta has to be the best we have experienced so far! The ambience was peaceful, we were seated next to the window with an amazing view.
Our host was graceful and our foods were top notch! Every item in their course was delish.
We will go there again for a romantic date night when we visit WI in future :)

Owner response

I am not very happy with their business practices.
We placed a down payment for a wedding reception at discovery world.
The reception was to take place in 2020.
Due to Covid everything was shut down.
After several attempts of calling for a refund, we got the runaround.
We were told we would have to schedule another date, which was not conducive for us.
After several calls and no callbacks, we are out of 8000+ dollars.
The only excuse we were given is that the industry suffered a great loss during Covid-19 and to refund the money would be a strain on the business.
We are now forced to seek legal counsel.
Please think twice about using their service for catering.
There are other places in the area that do it at a higher level.
If I had to do it all over again I would use Saint Kates.