Restaurant, Hamburger restaurant
Food & drink
Vibe
Cheeseburger
French fries
By owner
Street View
Menu 1
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Menu 5
Got the double bacon and cheddar burger combo. The burger tasted great, one of the best burgers I’ve had in a while 4.3 out of 5 in my opinion.The fries were far beyond my expectations 5 out of 5 on the fries also asked for cheese sauce on the side, highly recommend that.Overall great joint.
Owner response
We're so glad you enjoyed your visit to That Burger Joint! At That Burger Joint, we strive to provide our customers with the best tasting milk and ice cream, and the best service! Thanks for taking the time to leave a review!
Poor first expierence.Ordered a BBQ Burger and Chicken Tenders with fries to go.Got home to find they forgot the chicken tenders.Tried calling and no one answered so I drove back with the food.Explained my issues and was first told, "I wasn't here when that happened but we refunded the tenders." I explained this doesn't help anything, now my food is soggy and cold, and my partner is without food she ordered, and how would we know about the refund if no one tells us.Without apology, they remade the food, took the old food and told me snidely, "The tenders are in the bag now." Thanks, I would hope so.Will not be returning.
Owner response
Thank you for taking the time to let us know you were unsatisfied with your visit.Genuine feedback is very important to us at That Burger Joint.Please email us at napervillesouth.il@oberweis.com so we can help you out.
I ordered a crispy chicken sandwich, the chicken was like biting into a rubber sandal, I asked for a remake and then I got a slightly less rubber sandal then next.I asked if the employee can make a burger and he said he could but he told me straight up that he will not remake me fries, so I was like ok, you make me crappy food and then can’t actually make me a decent meal, then I ask him is the chicken fresh and he said yea I made it yesterday.How the hell can you call something fresh when it was made yesterday.Poor Professionalism, Crappy Food, and Sticky Gross Tables.There’s better things to buy for far cheaper.
Owner response
Hi, The Saranator, thank you so much for sharing with us about your recent That Burger Joint visit.
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