Thai restaurant, Caterer, Family restaurant, Vegan restaurant, Vegetarian restaurant
UPDATE: I was contacted directly by Jim, the DM, in response to my review/photographs.He was very apologetic about my experience and made it clear this situation is not to company standard.I didn't ask for a refund or credit, but he insisted on taking steps to make my next experience a better one.Really respect his efforts and desire to improve the customer experience. *********** Ordered the Wonton Soup and the Family Size Tom Kha via Uber Eats.Both soup containers basically arrived half full and the flavor of both soups were very watered down.I love Thai food...but alas this is in not it.I even called the store to verify if it was normal for the soup containers to be half full...the girl I spoke with on the phone said "Yes, that's normal.The soups condense down when they cook".Paid almost $40.Lesson learned.Won't order from here again.
Owner response
Hi Kandi, We sincerely apologize for any disappointment encountered during your visit.Your feedback is important as it helps us continually improve our service and ensure every guest has an exceptional dining experience. We're committed to making things right for you.We kindly ask you reach out to support@tc2go.com they will find a solution that satisfies your needs. Once again, we apologize and look forward to the opportunity to serve you better in the future.
Place used to be good, but sometime ago they changed their menu from offering bowls to offering "noodle bowls" with large flat noodles.There's 3x the noodles as beef/veggies.I'm paying more than I used to while getting less of the good stuff than I used to.Won't be going back again, a shame too because I used to love this place
Owner response
We sincerely apologize for any inconvenience encountered during your visit.Your feedback is important.We kindly ask you to reach out to support@tc2go.com.We look forward to the opportunity to serve you better in the future.
My first time here inspired by a friendâs experience.The food is very good.My appetizers were the Thai dumplings (they were đĽ), and the spring rolls (they were delicious).For an entree I had the Drunken Noodles, mild (still spicy), with shrimp (8 pcs for an up charge) that was very good.Itâs not a true restaurant designed for dining in with table service.You place your order at the counter, and itâs packed âTo Go.â That brings me to my only question of âhow do you tip?â Iâll share photos of my receipt with the food.Iâm old school.If Iâm getting my food âTo Goâ after ordering for it like any other fast food, Iâm not tipping.And when I do tip, Iâm tipping before tax at 20%+.Look at my total on the receipt; look at the âSuggested Tipâ at the bottom; and ask if any of that makes sense? Itâs confusing, but I see where youâve taken the tip percentage and added it to the total after tax.It could just be left to the tip suggestion based on pre-tax.Yes?
Owner response
Thank you for the review! We're happy you enjoyed your TC2GO experience and can't wait to serve you again soon.đ đśď¸
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