Pizza restaurant, Caterer, Pizza delivery, Pizza takeaway
Food & drink
Pizza
By owner
Street View
Menu 1
Menu 2
Waited over an hour for our pizza, wings for a meatball sub it to be raw frozen and a burnt pizza.50$ wasted and customer service was absolutely terrible.I was told they "forgot" our pizza ticket and that's why it took over an hour. Were not friendly and would not recommend again.Wanted a refund and couldn't even receive that as compensation for a raw and frozen meatball sub and burnt pizza that took over an hour!!!
Owner response
Ashley, we are truly sorry to hear about your disappointing experience.This is not the level of service we aim to provide.Your feedback is valuable to us, and we will address this issue with our team to ensure it does not happen again.Thank you for bringing this to our attention.
First time at this location, waited an extra 45 minutes for my order. Ordered a meatball sub, received a chicken parm instead. Pizza sat in hot box at least 30 min while I waited for my sandwich and pasta. Not thrilled.
Owner response
Hi Shari, we apologize for the mix-up with your order and the extended wait time.Your feedback is valuable to us and we will address these issues with our team to ensure a better experience for our customers in the future.Thank you for bringing this to our attention.
I am so impressed by this location!! Even though there was a wait on Friday for pickup orders , it was worth every second.1st the lovely lady in the front was very slammed.She made her job look easy.( and it couldn't have been) And she was still so pleasant, so personable, perfect customer service.2nd I've never eaten such an amazingly delicious meal! I mean- I am so impressed.I ordered the Italian beef sandwich and fries with sweet and hot peppers on the side.It was truly the best Sandwich I've ever had.I'm usually very slow when eating, I'm a petite person and I usually can't finish my entire plate when I order out.Well, I'll tell you what! I scarfed it all down in record time.Every bite was better and better. Thank you to the lovely person and her daughter that worked on Friday evening.Keep it up! Your killin' it!!
Owner response
Hi JoAnne! Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you enjoyed our Italian beef sandwich and fries with sweet and hot peppers.We are so grateful for your kind words about our staff's customer service and we will definitely pass along your compliments to them.We look forward to serving you again soon!
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