Asian fusion restaurant, Asian restaurant, Caterer, Gluten-free restaurant, Japanese restaurant
The customer service here from the actual workers is awesome.I had ordered a takeout meal after grocery shopping late the other night and got home to find out instead of a Tofu Teriyaki bowl I received chicken instead.Unfortunately by the time I got home and unloaded my groceries and was ready to eat, I saw this mistake and the restaurant had closed. The next day I called them right after getting home from work for the day, no manager or supervisor was available to speak to me but the worker I spoke to tried his best to remedy the situation and told me to come by to get the food re-made, since I wasn't able to eat it the night before. When I arrived, the worker said he had spoke to his manager and the manager said that I would have had to "bring the food back in with me" and they would not remake the food unless I paid for half of it again.What kind of asinine policy is that? I'm not holding onto food I can't eat for an entire day just to bring it back when I'm able to.You should learn to trust your workers and not think that every customer is trying to scam you. I have never had an issue with this location in the past, but I would absolutely make sure you get a receipt, check your food before leaving the restaurant, and hope that they believe you instead of making you pay for half of your meal again. Vegetarians/Vegans beware.
First time in the shop, very friendly and very clean. Did the combo vegetables could have been flavored a little more but plenty of sauce and meats very fresh and full of flavor.Will come back
Very tasty and good-sized servings.Employees were friendly and helpful.
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