Mexican restaurant, Bar & grill, Taco restaurant
Panchos is a beautiful and authentic Mexican restaurant, which gives you old Mexican restaurants, and trust me, you will love it. They serve delicious food and courteous service.I have been with friends at lunch and we enjoyed a lot there. We have ordered burrito, pork and beans,.casedelias, and we're delicious. They served chips with salsa and lime before food, this is must try. The vibes were great, the price was decent, and the food was with heavy portions. There was one lady staff who served us so well. The best time to enjoy your food is lunch and dinner both, as in dinner they have Karaoke night also. Kudos team, see you soon for dinner.
Owner response
Wow! What a detailed review Prrateek.Thank you for sharing all of those wonderful details about our food, service and vibes.We try our best to please our customer and we appreciate your business.
Nah.This wasn’t the authentic spot I was looking for.The table salsa verde was really good, as was the chips and salsa (extra $).Beans were basic, and the rice had peas and corn, and you could tell it was not authentic.They don’t have taco plates, so rice and beans are a la carte.House margs are $10? Nothing special there.Chips and salsa not free like most dine in restaurants.My partner had tacos fajita de harina, I had tacos al trompo de maize (really good).Plus 3 margs and a beer, somehow equaled $80.Oh, and a $3 service fee for using a debit card.I could of had a better version of this at Gloria’s for the same price.Even Ojedas is better.Sorry folks, but I feel ripped off.Staff was really nice though.
Owner response
Cory, thank you for taking the time to review us.I appreciate the details and we're saddened that this wasn't your cup of tea.Although our restaurant is 100% authentic Mexican food, we can appreciate that Mexico has many regions and that we will never please 100% of our customers.Still, we thank you for trying us out and respect your opinion.
The food got three stars because it was actually decent but the service and atmosphere was absolutely horrible.Our food came out in 2 trips and I got my food last so I waited 20 minutes for a bowl of menudo that was not worth what I paid for.After the waitress brought our food I never saw her again until I needed my check.Mind you this was 3:30 AM and there were only 3 tables full in the entire restaurant.Then I was forced to pay an 18% tip for this wonderful service.Last the music the DJ was playing was so loud I left with a huge headache.We couldn’t even carry on a conversation with each other.I will never ever eat here again.
Owner response
Freddy, we're sorry to hear about your disappointing service experience.We will look into it and correct it in the future.We appreciate your time.
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