Taco Cabana

I usually stop by this Taco Cabana omw to work if I’m going to get tacos.
Today I stopped by a closer one to my house so I had more time to eat on my tacos on my commute.
I took one bite and realized I made a mistake.
I don’t know how they season their beans but the taco was gross.
I stopped by this one hopeful that they would remake the other locations tacos for me but fully planning to pay.
The gentleman at the front was super nice and remade them for me quicker than I got my first batch at the other place.
These tacos were perfect! This taco cabana is honestly the one with the fastest drive through I’ve been to.
The staff taking your order actually seems to be listening to you and not like you’re interrupting something even though I know they’re doing a dozen other things.
They ask if you want salsa at the window which other ones don’t.
And the thing I appreciate the most that doesn’t happen at a lot of other drive through is they tell you the amount before you leave the box! I usually pay with exact change so I like to know the amount before I get to the window and I can have it ready and not screw up window times. I really appreciate this location and I’m very thankful to the employee who remade my gross taco.

Owner response

So disgusting, drove up to this place to order one of the meals they were PROMOTING just to have a big WASP that was fried and cooked WITH the food!! There's no telling how many other meals they cooked that day without paying attention! I Called the facility just for them to take it as a joke! When the plate was taken back up there the manager herself pointed the wasp out ! And said "oh yeah I see it, sorry" while playing with the bug with the fork! She thought it was funny , but I was extremely disappointed and disgusted! And all I could get was a sorry!! Literally cooked this bug with my food!!! The special bowl or whatever , this is evidence that they are not doing what they need to be doing up there and not paying attention to the food they are cooking for us to eat!!!!

Owner response

We got the beef brisket steet tacos, so yummy and so fresh and hot! Chips and Cheso! Chicken flour soft tacos!.
This is The BEST TACO CABANA OF THOUSAND OAKS! THEY take great pride in making there food for there customers and will bring it out to you.
Kuddos to the workers , you are all the best, hopefully this is the right person who works there..Robert?!! Outstanding, outstanding customer service! We we come back to San Antonio again, we will go there again!

Owner response