Fast food restaurant, Breakfast restaurant, Lunch restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Tex-Mex restaurant, Vegetarian restaurant
Just some criticism.There was basically nothing in our crispy tacos.We ordered the supreme party pack and there was literally nothing in these tacos.Very skimpy on the meat and veggies.This picture is the fullest one.First time at this location and we have never received crispy tacos literally flat as in bare shells touching on the inside.Put a tiny bit more.Jack in the box's tacos are bigger and it shouldn't be like that.Paid 26 dollars for 12 shells, 1/2 a cup of lettuce (if that) and 1/4 a cup (if that) of meat.
Came to try the new dipping taco after work today about 8:15 pm! I was so excited ! Food was great so would have given a 5 star but unfortunately the customer service was not as great! I came in ready to order and i understand people get busy but i walked in and there was no one that acknowledged that a customer walked in.I stood at front to order but no acknowledgment so I went to kiosk to order and still nothing. So i orderd and paid at kiosk sat my stuff down went back up to counter with still no acknowledgment not even a hi we willl be right with you or anything .Team membersjust kept working ...then Galvin came up and was the only one that finally came to see if I needed anything. So thank you Galvin I appreciate you ! I'm writing this review so you can be recognized for your customer service! Way to go! On further note I feel management needs to enforce great customer service to keep the warm welcoming vibe in the store instead of making us feel as an inconvenience for walking In.This is my 1st time as a dine In at this location and probably won't eat inside again just cause it's uncomfortable. Also a family came in as I was eating and same thing ...no hello ...no ill be right with you....nothing.They went to kiosk also .Which the kiosk is convenient I get it but still welcome your customers please! Customer service is everything!
They make us use the kiosk. Then ignored us when we asked for our drinks. Two of us got our food and asked for our drinks.Asked 3 times and ignored us.Decided to get our cups ourselves.The manager yelled at us and said "you can't wait"? I apologized and said I was sorry but we had been waiting.She yelled some more and refused to serve the remaining food. She was horrible.I understand that maybe we were wrong but the yelling and treating people the way she did was terrible.I won't be going there again. She was a lot worse than I can describe. I went to Taco Cabana and they were really nice!
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