Fast food restaurant, Breakfast restaurant, Burrito restaurant, Lunch restaurant, Takeout restaurant, Mexican restaurant, Restaurant, Taco restaurant, Tex-Mex restaurant, Vegetarian restaurant
Food & drink
Vibe
Burrito
Comfort food
By owner
Street View
Menu 1
I went in to place an order.The cashier repeated my order back to me and I told her it was wrong.I repeated my order back to her and she told me my total.After I paid and looked at my receipt I seen that she rung me up for the order I told her was wrong.I asked to speak with a manager to help fix the error.As I was waiting on a manager.(Steve) the one who was working the line asked me what was wrong with my order.As I was giving him the correct order (Alisha) the manager approached and told me not to talk with the guy (Steve) who was was the line about my order because of the way the cashier would feel.I explained to the manager that’s not my problem I just want my order to be correct.Alisha then told me still not to talk to him.I feel I should be talking to whoever is going to get my order right.So with that being said I will never visit this location again and Alisha being a manager should know what customer service is.And Steve who was working the line understand what customer service is and made an attempt to help
That is what the chicken in my food looked like.It was absolutely hard as a rock!!! For context, it was like chicken jerky! Had to throw all of my food away! I am sure the person who made my food knew what I was getting!!
Abysmal service.I had ordered online at 1:01, and I did not get food until about 1:24.At about 1:14, one of the workers making food took off her gloves, went outside and jumped into the arms of someone she identified as her "man." She came back inside and returned to haphazardly making food.Another employee took the order of the other employee's boyfriend.Previously the same employee had told an older woman she needed to order on the kiosk. Very quickly the employee made the food for her boyfriend.I heard her say something like, "This is for my man," to him.The older woman also got her food shortly thereafter. Confused, I asked why they were making food for other people who ordered more than 10 minutes after me, while I was still waiting.She told me it was because I was an online order, and I needed to let them know I was there.I had already done that when I first arrived. These employees have no respect for people's time, nor do they have standards for professional conduct.This place used to be half-way decent, but it has really declined significantly.Only go here if tour time is not valuable and you are willing to wait 25 minutes plus, while these childish employees interrupt their work to go literally walk outside and jump into the arms of a boyfriend.
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