Taco Bell

I went to this location’s drive thru today for lunch with my two other co workers.
I usually don’t like to complain about service from fast food places, but since the very beginning my experience via drive thru was a bit odd.
Semi rude.
The guy at the window didn’t even bother saying hi or show any customer service.
I understand every customer is different, but I am ver rude to people ESPECIALLY when they are making my food.
I understand it’s lunch hour and it’s a busy time.
The guy takes my card, charges me.
I am saying thank you left and right after receiving my drinks and food.
After receiving my food I say thank you have a nice day the guy just walks away.
Anywho, I get back to my office and when opened my chalupa to put sauce in it I noticed I literally two pieces of chicken in my Chalupa.
I couldn’t help myself but to laugh and say WT*.
I was a bit upset #1 because I was super nice #2 I paid $16 for my meal and received literally 2 pieces of chicken LOL.
Anyways not seeking free food or anything.
I just want people to know my experience with this location today.

You literally get to the drive-through speaker and tell them just a moment and are looking at the menu for about five seconds and then they ask you again if you are now ready to order.
Well only five seconds went by so no I’m not.
So then literally another five seconds go by and she asks you again.
I say no I need a little more time.
Then she says we can come inside and order if we need help.
Well, I’ve been at the drive-through speaker for about 15 seconds so no I don’t need help.
I literally just need a few seconds to look at the menu.
I think she thinks that she is clever by rushing people to make them go faster, but in all reality when you keep interrupting somebody’s concentration, then it just takes the person longer to order.
All I needed was about 30 seconds of uninterrupted looking at the menu to decide what I needed.
It definitely took me longer to figure out what I wanted then it normally does due to her rushing.
Not sure why in the world she would think that would make someone decide faster.
Maybe she doesn’t know any better or maybe she’s just rude.
I don’t know….

Got in line at 12:16 waited in line for almost an hour with only about 5-6 cars in front of me.
Finally got made my way to order kiosks and they said they just closed and couldn’t take my order and blocked me and the car behind us in with cones.
If you guys can’t handle the late night rush you either need to get more employees scheduled to help or send somebody out to the drive thru line to let the customers know sooner that you won’t be able to take there order instead of sitting in line.