El Pollo Loco

Name: El Pollo Loco
Address: 3444 Midway Dr, San Diego, California, 92110, US
Telephone: (619) 523-9904
Price range: $
Rating: 4.20

Mexican restaurant, Caterer, Chicken restaurant, Fast food restaurant

Location: 3444 Midway Dr, San Diego, CA 92110, United States
Phone: (619) 523-9904
Price: $

Opening hours

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Access

Sunday: 10 am-10 pm
Monday: 10 am-10 pm
Tuesday: 10 am-10 pm
Wednesday: 10 am-10 pm
Thursday: 10 am-10 pm
Friday: 10 am-10 pm
Saturday: 10 am-10 pm

Delivery

Sunday: 10 am-9 pm
Monday: 10 am-9 pm
Tuesday: 10 am-9 pm
Wednesday: 10 am-9 pm
Thursday: 10 am-9 pm
Friday: 10 am-9 pm
Saturday: 10 am-9 pm

Food & drink

Vibe

Salad

By owner

Street View

Menus and Prices

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Reviews

I get the double avocado chicken salad often but today it was bad! Chicken was dry, hard and tasted rotten.
I threw it away afraid of getting sick.
I can’t believe they allowed this to leave the store.
It was obvious the salad was old( avocado was brown) lettuce used was part normally is thrown away.
I can not get that taste out of my mouth , it was not good! I have ordered this so many times and I am very disappointed this happened.
I also got burrito and it was fine.
The drink was about 3 inches from being filled.
New employees? Idk but this was rip off and dangerous to eat.
Bad chicken is not a good thing.
I complained to Door Dash have no idea what they will do? Best not to get this on delivery, go into restaurant to make sure food has not been out for hours.

Owner response

We’re sorry to hear that you weren’t satisfied with your experience.
There are some concerning details in your review that we’d like to discuss further.
If you’d like our assistance, could you please reach out to us at https://www.elpolloloco.com/contact-us with more details? We value your opinion.

This location on Midway has a friendly and professional staff.
The food was fresh and delicious.
I took my carry out but I went inside to order.
The inside is clean and they have an outside eating area in the front.
Everything looks new the decor is nice.
I wouldn't mind eating inside.
They have bathrooms...but I didn't go inside.
Ample parking and easy to get in and out.
I'll keep coming to this one!

Owner response

Thank you for the great review, Terry! We're so glad you had a great experience at El Pollo Loco! If you haven't already, please visit www.elpolloloco.com/rewards to download our app and join LOCO Rewards! You'll get a free Original Pollo Bowl after your first purchase when you join!

went one hour before closing time , employee was being rude and talking over me while trying to order , food was wrong after repeated 3 times , and chicken was burnt and was shredded , felt like i got bottom of the barrel.
my vitamin water was the only ok thing i received .

Parking