Sandwich shop, Caterer, Fast food restaurant, Takeout restaurant, Restaurant
Hi Subway at 333 E Benton Place, I’m leaving this review because no one should feel ripped off when purchasing food.Not only was double cheese not added to my sandwich, but the amount of meat that was placed on my sandwich was less than what it usually is due to you all using smaller scoop utensils.The guy had the nerve of showing me the scooper only to prove my point.Get it together, shorting customers their food while charging more is not ok!
They have Coke Zero! Nice clean place.Friendly staff.My sandwich was great.
Stay away from this subway.The worker this evening (7/7/21) had messed up myself and another customer's order and had mixed up the meats on each sub.I had gone back in to explain that the incorrect meat was on my sub, but was met with belligerence, yelling, and and incredible effort on the employees part to tell me I was in the wrong and he didn't mess up the order. He called his manager and continued to imply that I was in the wrong when all I wanted was the correct sub.I hadn't asked for a refund.But the fact that he yelled at me in front of other customers left me in disbelief.It was so embarrassing and I have never been treated like this by a customer service professional in my life.I started crying and one of the customers attempted to help the situation.So I really appreciated that.But wow, any employee who is that awful towards a customer clearly shouldn't be working at the franchise. Please do yourself a favor and do not order from this subway.The franchise clearly hires the wrong types of employees and I was never met with an apology due to how I was treated.
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