Fast food restaurant
The food was good, but they only gave me 4 packs of ketchup for my tots. That seemed very stingy considering my order was $16. Ketchup is cheap, and having enough would have made my meal more enjoyable.
Owner response
Thank you for sharing your feedback.We hope to see you soon!
Will not be back. This is in regards to the app and the location. I ordered on the app and chose a desired location to pick up. The app changed the pick up location without me knowing. When I arrive to pick up my order the app showed the order as blank with no information but yet my credit card was charged.When I figured out that the app changed the pickup location I tried calling the Harding location and no one would answer the phone.And because the order was still showing active at the wrong location, I could not reorder on the app.And since no one would answer the phone I could not get them to clear it. The Charlotte Pike location where I had set the pickup just said, "sorry".
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Food was great.My only complaint was I pressed the button to place an order and it said to wait.Finally it went back to the message to press the button to place an order! Not happy about that.
Owner response
Yay! Thank you so much for sharing, Dema!
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