Restaurant, American restaurant, Bar & grill, Chicken restaurant, Chicken wings restaurant, Hamburger restaurant, Meal delivery, Takeout restaurant, Sports bar, Seafood restaurant
I've gone here a few times in the past and enjoyed it, but this location has gone downhill. Pros: -Waitress was awesome and considerate.All of the staff was very kind. - Fried pickles were great, rest of the food okay. Cons - Dirty, disgusting tables and chairs. - Insane wait time.We sat for 20 minutes before someone realized we didn't have anyone waiting on our table.Then drinks took another 20 minutes... - Drinks were...not great.Liquor seemed cheap, first Corona they forgot the lime after taking forever. -Appetizer came out at the same time as the entree, and it took very long.I can be patient for great food or busy places, but this was not it.Not worth the price or the wait. - Their "Caribbean jerk" seasoning tastes like...nothing.It seemed like they hardly seasoned it at all. - However management has things set up here, it's wrong.It seemed completely chaotic and unorganized. Overall, 2.5/10.The hooters ladies deserve a better work environment.Not a good experience.
Owner response
Hey Jojo, thanks for bringing this to our attention.While we're glad to hear that our staff and fried pickles were a highlight, we're disappointed to learn about your concerns regarding cleanliness, wait times, and food quality.We're always striving to improve and your feedback is invaluable in that process.We'd appreciate a chance to talk with you directly so we can work toward improvement.Please go to https://lovesfeedback.com/hooters/ if you'd be willing.We'd love to get you back in for a better visit!
The outside rug was wadded up in a corner of the porch with some trash.Not a single changing station in sight.Our service was terrible.The waitress never offered refills the entire time we were there, we had to ask.When I ordered a second drink, it took over 30 minutes to get it.Our food was good, and they fixed the meal they messed up.But the service was absolutely terrible.
Owner response
Hi Kayla, thank you for letting us know about this.We're very disappointed to hear about the service you received.We work hard to provide attentive service and an enjoyable atmosphere.We'd be happy to connect further to ensure your next visit is a better one.Please go to https://lovesfeedback.com/hooters/ when you have a moment.We're glad to know you enjoyed the food and we look forward to another visit from you soon!
Haven't been to Hooters in a long time. So I met a work colleague for lunch. In my opinion, the food isn't as good as it used to be, We both had the chicken sandwich with curly fries, even my colleague said the food was like he remembered.
Owner response
Thanks for stopping by after such a long time, Darrell! We're sorry to hear that our chicken sandwich and curly fries didn't hit the spot like they used to.We're always looking to improve, so your feedback is valuable to us.Please share more about your experience at https://lovesfeedback.com/hooters/.We hope to serve you again soon!
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