Fast food restaurant, American restaurant, Deli, Takeout restaurant, Sandwich shop
Impossible to sign in on app and website.So zero rewards, zero offers.A homeless person could do a better job at designing the app and website.This location is fine, however arby's doesnt invest in it's own application or website.Zero perks, compared to every other fast food chain.No wonder Arby's numbers are down all over the country.
Owner response
We’re sorry to hear that.Please share more information with us at the link below.Our Guest Support Team will be sure to make this right.https://commentform.marketforce.com/commentform/Arbys.aspx
Beef seems to be much tougher than it used to be and smaller amounts.The sodium content seems to be higher as well.The service at this location was great but they were out of some of their sauces and condiments.
Owner response
Thank you for bringing this to our attention.We will be sure to address with our restaurant team.
We went out Arby's yesterday to eat.As we stood in front if the cashier taking our order an employee came up next to us and literally screamed for another employee behind the cook line.Instead of going back to find her, she screamed it was an emergency and told other employees to go find her.Then she said quietly that it wasn't anything bad. Once the other employee came to the front, they disappeared towards the bathroom and were still yelling and squealing loudly. About five minutes later I needed the ladies room.As I opened the door, I discovered that was where the loud employees had gone to talk on the phone.I accidentally walked in to the unlocked restroom and was quickly chased out and one if the employees shoved the door shut in my face and locked it. I had to wait ten minutes before they finally came out to go back to work.Even after they were back in the kitchen, they were hooting and hollering and completely dis regarding the fact that there were customers trying to have a peaceful lunch.It's one thing to have fun at work,, it'another to be so loud and disruptive that it makes your paying customers want to leave before they've eaten their food.
Owner response
We’re sorry to hear about your experience.Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you.https://commentform.marketforce.com/commentform/Arbys.aspx
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