Fast food restaurant
Recent experiences at Sonic have been less than good.Current advertised special is the pulled pork sandwich.They were out.It happens.Someone had left to get more and they said we could wait.Ordered a burger instead.Then they said they had enough to do 1 more pulled pork sandwich. This is what I got. Dried up,barely there pork.No sauce.An extra extra toasted bun. I want to like Sonic.They are making it hard to keep liking them.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
Stopped by to get Rt 44 Coke with extra ice and got mozzarella sticks also.Used the mobile app to get 1/2 off drink.Great price.
Owner response
Thank you so much for sharing!
Pulled into a stall, waited 10 minutes without anyone answering, before backing out and pulling up to drive thru. Instant greeting - order 4 items, all ice cream. We ended up waiting 30 more minutes for simplistic items! There were atleast 6-8 people in the restraunt; 4 of them with headsets on. None of the employees had any initiative, zero hustle and zero regard for the customers. Highly recommend going to another location if you want positive and quick service because this location severly lacks any positive aspects of that.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
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