Marco's Pizza

Name: Marco's Pizza
Address: 5801 S Sooner Rd, Oklahoma City, Oklahoma, 73135, US
Telephone: (405) 602-0333
Price range: $
Rating: 4.30

Pizza restaurant, Takeout restaurant, Pizza delivery, Pizza takeaway

Location: 5801 S Sooner Rd, Oklahoma City, OK 73135, United States
Phone: (405) 602-0333
Price: $

Opening hours

Sunday: 10 am-11 pm
Monday: 10 am-11 pm
Tuesday: 10 am-11 pm
Wednesday: 10 am-11 pm
Thursday: 10 am-11 pm
Friday: 10 am-12 am
Saturday: 10 am-12 am

Food & drink

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Pizza

By owner

Street View

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Reviews

I called for 20 minutes straight, no one answered.
(10:00pm) I pulled in to the front and ordered inside, I asked for a 10 pepperoni pizza I recovered no response and he walked away while I proceeded to pay with my card. I then went back to my car and called the store, the young lady working with him ignored the phone. #DoBetter Also no one washed their hands !

Owner response

We're truly sorry to hear about your experience.
We strive to provide excellent customer service and it seems we fell short during your visit.
Your feedback regarding the phone service and hygiene practices is concerning and we take it very seriously.
Please private message us your contact information and further detail via Facebook or Twitter so we can look into this.

Employees need to develop a personality.
No greeting, smile, or Thank You.
Could hardly hear him over the din of background noise.
Food was good and prepared per order but just felt I was interrupting his day so just did the minimal to get done.

Owner response

We're sorry to hear about your experience.
We strive to provide excellent customer service and it seems we fell short during your visit.
Your feedback is valuable and will be used to improve our service.
We're glad to hear you enjoyed the food and we hope to provide a better experience next time.

Toke over hour to get my food.
Pizza was cold, called the store lady said she would remake my order.
Got my pizza it was not remade they sent the cold pizza.
Called the store talked manager he would remake it.
Which he did and you can tell he had an attitude.
About 30 min later the pizza was delivered just to be left on the floor outside my door.
Only knew that because my camera went off so I looked and to my surprise my pizza was in the floor.
Never again will I order from them.

Owner response

We're truly sorry to hear about your experience.
It's our goal to provide timely service and quality food, and it seems we fell short during your recent order.
We take your feedback seriously and will address these issues with our team.
Please private message us your contact information and further detail via Facebook or Twitter so we can look into this.

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