Fast food restaurant
I was served raw chicken.I returned the chicken and received a burger to replace it. The burger wrapped in grease.Will return it after work.And dispute the charges. When giving me my food, the waitress made nonsense remark.She asked me You didn't want raw chicken?" I asked her if she would eat it? She said NO. I want a full refund because they could have killed me.
Owner response
Thank you for messaging us, Tamara.We agree, that is unacceptable and we apologize.There are specific details we need in order to ensure that this issue gets to our customer service department and the drive-ins are held accountable.Please call us at 1-888-257-8100 or visit http://bit.ly/1EOeLMc so we can notify the local franchise owner and make this right.
Quite possibly the worst Sonic in OKC.12 minutes to get 2 burgers, an order of onion rings, a small tots, and a chili cheese fries.I don’t mind the wait, but the food was almost all cold.The burgers were warm, but dry and almost no bacon.The cheese on the fries was totally cold and unmelted.Very horrible experience.My wife attempted to order 5 miles away on the app and it refused to allow her to place the order to “ensure freshness”.Total waste of money and time.
Owner response
We're sorry to hear you had a negative experience with one of our locations.If you would like to escalate your feedback to the franchise owner, our team is happy to file a report.We encourage you to give us a call at 1-888-257-8100 or visit http://bit.ly/1EOeLMc whenever you have time.
I ordered 3 small blasts for and my family and all of them barely had enough toppings to cover the top of the blasts.It was basically just a vanilla ice cream with a couple chunks of chocolate on top.This was nowhere near worth the over $15 we paid.
Owner response
Hi Thomas, we are so sorry about this.Thanks for reaching out.We encourage you to escalate your feedback to the franchise owner so we can hold the drive-in accountable by giving us a call at 1-888-257-8100 or visiting http://bit.ly/1EOeLMc.
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