Breakfast restaurant, Gluten-free restaurant, Health food store, Juice shop, Meal delivery, Takeout restaurant, Salad shop
My daughter recently has had to go gluten-free.We found snap kitchen and pay to visit.The girl at the register was so kind and super helpful, kind and informative! The Italian sausage and Ziti tasted amazing! My daughter said she couldn’t tell it was gluten free! Gluten free will be challenging and I’m confident with Snap Kitchen it will be somewhat more manageable.Thank you for your kindness and great food!
Owner response
Thank you for taking the time to leave such awesome feedback.We take pride here at Snap Kitchen in our amazing staff members as well as the taste and quality of our food. We are so glad that you enjoyed it!
Easy and convenient to pick up when I don't feel like meal prepping or need a dinner for my family on the fly! Love all of the nutritious options and the variety available on the menu.
Owner response
Thank you for taking the time to leave such awesome feedback.We take pride here at Snap Kitchen in our amazing staff members as well as the taste and quality of our food. We are so glad that you enjoyed it!
My wife and I have been Snap Kitchen customers for over a year now, and we always get it delivered to our door.We enjoy the food, and that keeps us coming back.But they recently changed their delivery service, and now two weeks in a row the delivery has arrived as depicted in the pictures below. VERY DISSAPPOINTED! The ice packs had completely melted into liquid form causing the top ice pack to fall to one side.Half of the meals were turned on their side and leaking.Everything in the insulated bag was sopping wet and the meals were not cold at all.This had never happened before the new delivery service.Snap Kitchen needs to rectify this situation ASAP, or we will not be customers anymore.
Owner response
Thank you for taking the time to submit your feedback.This order was sent directly from our kitchen and not from our Ft.Worth retail store. I see that our Customer Care team has reach out to you and offered to assist you with a credit for your order. You can email us anytime at snapcare@snapkitchen.com. This is certainly not the experience that we want our customers to go through. We look forward to earning back your trust.Thank you again for bringing this to our attention.
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