Fast food restaurant, American restaurant, Breakfast restaurant, Chicken restaurant, Dessert restaurant, Hamburger restaurant, Meal delivery, Mexican restaurant
Great Place to eat at! I went to come eat here today for Easter and i ordered for Carry Out through the Jack in the Box app today and I ordered a Smashed Jack with a 3 pc Egg Rolls and a Large Diet Dr.Pepper with 2 Tacos with NO Lettuce and everything I ordered from this Jack in the Box location was very very delicious and this Jack in the Box is also really fast and quick! Excellent Service!
Owner response
Sometimes you just have to have Jack in the Box. Glad you had a great time.
Went to get 2 munchie meals and when I arrived at the window the lady in the drive-through reminder order off to me and I told her it was wrong she was missing items and she proceeded to give me an attitude about it at which point she slammed the window in my face.Manager came up and tried to make things right.However when I got home my mom found a curly hair in her cheese.I will NOT be going back.
Owner response
Hi Megan.Thank you for your feedback.We take food safety, cleanliness and sanitation very seriously and would like to investigate this further.Please reach out to us at https://www.heyjackbox.com/
Took forever.Tried to order a drink after I had already ordered at drive thru box.No answer, so I pulled up to the window.Employee at window said too busy to do it.Employee was then seen texting on her phone while we waited over 15 minutes for our food.In the entire time we waited, no one could ring up one drink? Will not post a photo of employee texting but was totally bad customer service.Plus, the order was wrong.Will not return here
Owner response
Hi Kathy, we're disappointed to hear about your experience and thank you for bringing it to our attention.You should always expect excellent service and correct, fresh orders from our team.Please reach out to us at https://www.heyjackbox.com/ to connect with a representative.
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