American restaurant, Bar, Barbecue restaurant, Steak house
Food & drink
Vibe
Nachos
Chocolate Cake
Chicken Wings
Ribs
Iced tea
French fries
Margarita
By owner
Street View
Menu 1
Menu 2
Menu 3
Menu 4
Menu 5
One of the worst dining experiences I have ever had!! Smokey Bones USED to be a welcoming place that served good barbeque and steak.What I experienced there was just awful.No one there seemed at all interested in working there.Was less than a quarter full but we waited almost 15 minutes for the server.Took and delivered drink order in a reasonable time.Took our order and waited so long we contemplated leaving.I actually was trying to find out how much I owed for the drinks but there was no one in sight to ask.Finally dinner appeared.I had salmon which was decent.But the steak that was ordered medium rare was inedible! It was cooked through, and difficult to even cut searching for even a hint of pink.Server, Jesse, was unavailable, spending most of his time on his phone.When we finally showed him the steak, he admitted it was poorly cooked but got nasty when we questioned him about his absence.We were given $5 off our $50 bill which was inadequate.No one came to address our concerns.Just a really bad experience at this place.If you are thinking of dining there, think twice.And there was trash on the floor.Napkins, etc.
Owner response
This is a disappointing experience to hear of and rest assured, it does not match with our standards.We will be addressing this feedback with our team and we hope to take the time to address your concerns as well.Please email sbusa7501@smokeybones.com with your contact number and availability.Thank you.
Visited Smokey Bones on a Saturday evening and caught them during happy hour.The atmosphere was nice and very cool.We ordered everything from the Happy Hour Menu, the bone-In smokey bbq wings, loaded fries, a burger and a pulled pork sandwich.We also a cocktail the Blushing Strawberry Sangria and that was delicious as well.
Aubry our server was amazing, she was on point 5 ⭐⭐⭐⭐⭐ to her. She made sure everything was good and it was more then just good it was great. In the past several times we ordered the chili and it always came out cold we mentioned it to her and she made sure that the chili came out hot not spicy hot temperature hot. thank you again and also for your services keep up the good work.
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