Slim Chickens

Meh.
Glad I finally tried it, but a little disappointed I passed up the Chick-fil-A in the same shopping center for the new try.
CfA is always a sure bet. Immediately when I entered, an employee (who seemed to be the manager judging by her blue polo verses the black polos everyone else was wearing) was on the phone (SPEAKER PHONE, that is) talking very loudly with what seemed to be another coworker about a mystery shopper who had been in the store.
A mystery or secret shopper is a type of market research that uses a shopper to act as a true customer to evaluate the customer experience in-person, over the phone, or online.
She was telling the other person she couldn't believe the mystery shopper was real and said she looked like a regular person THEN went onto to say the shopper looked like a low life.
I am seriously surprised the woman didn't catch my looks of disapproval and annoyance.
Talk about terrible customer service and not handling things professionally! I ordered my meal with another associate and made my way to the drink counter.
They have sweet tea and lemonade.
Mixed them both together and made myself an Arnold Palmer - which was pretty good.
The blue polo shirt speaker phone lady was still going on but this time something about bonuses for her employees.
She finally hung up as I was getting seated. My tenders meal arrived to my table in a timely fashion.
The tenders were piping hot.
I could tell they were "made to order" as their murals indicate.
I chose ranch, garlic parmesan and gravy for my dips.
The ranch was very good.
Nice and cold plus full of creamy flavor.
The garlic parmesan was like cold lemon herb sauce which was terrible.
The gravy was lumpy and had no flavor, even after I added black pepper.
The tenders themselves were pretty good.
The coating is minimal, so they weren't greasy.
The Texas toast was bland, and the fries were basic.
Not impressed with the meal at all.
3 stars is more than I should give. As I am sitting there trying to make the meal the best I could, blue polo shirt speaker phone lady came back out to help a customer who walked into order.
Mid order, she took her lip balm out of her pocket and applied it liberally to her lips then completed the order.
I was floored.
I can’t understand how this woman is a manager.
That is so bad to do in front of customers.
She just though a mystery shopper was bad.
Does she have any idea about reviewers who reach a bigger audience?! This is when I wish I wasn't such an observant person. Speaking of observant.
I noticed the only car in the parking lot close to the store never moved while I was dining.
I was the only person in the store until the man walked in 20 minutes after me.
I saw him park near me in the extended area parking.
With that said, who was parked there? An employee?? Those spaces should be saved for customers.
That's customer service 101. All in all, I am being generous with my 3 stars.
Will not return.

Owner response

Yo,this place is the chit! Great food, fresh and delicious .

Nothing to brag about its standard wings they were good but not awesome.
i had garlic parmesan a little salty and needs more parmesan but still i enjoyed them.
Interesting place